The answers to the most popular frequent questions

Can't find your answer? Send an email and I'll get back to you.

• How do I communicate and manage the project?

  I use Notion for project management, ensuring seamless communication and collaboration.

• How quickly will I get some work done?

  Expect the initial concept within 2-3 days, and I will make revisions until it meets your complete satisfaction. For bigger projects it can take up to 4 weeks.

• Why are the prices so high?

  The prices listed on my website are set that way because they're an average of projects I've done over the years. Every project is unique and could be significantly more costly or less costly.

• What if I don't like the design?

  My end goal is client happiness. If you're unhappy with the design after every step I take to ensure your happiness, then something is drastically wrong. We can always rework the project.

• Are there any refunds?

  Unfortunately, not. Because of the intense creative demands for delivering top-notch design and development within tight timeframes and the thorough research invested to achieve the best outcomes, I cannot provide my services without compensation.
  
  However, I understand the importance of client satisfaction. If, after my initial discussion, it turns out that my services do not align with your needs and no work has been initiated, rest assured that you are eligible for a 100% refund. I value transparency and want my clients to feel confident in their interactions with Not Found Labs's.